All orders are processed within 1–3 business days. You’ll receive a confirmation email once your package is on the way.

Standard shipping usually takes 7–15 business days, depending on your location. High-demand seasons may extend delivery times slightly.

Once your order ships, we email you a tracking number. You can track your package on our Order Tracking page or through the carrier’s website.

If you entered an incorrect address, contact us within 6 hours of placing your order. After that, we may not be able to modify it.

If your package is delayed, lost, or shows no movement, please reach out to the carrier first. Then contact us - Miniverse420@gmail.com and we’ll help you get an update.

We accept returns for unused, unopened items within 7 days of delivery. Please refer to our Return & Refund Policy for full details.